Shipping policy

🚚 FREE shipping within Canada on orders $150+ after any applied discounts.

Our orders are carefully wrapped, packed, and shipped usually within 1-2 business days, up to 7-10 business days during a sale or busy holiday period. You'll get an email with tracking information when it's been shipped, and most orders arrive within 5-10 days after shipping.

Flat Rate Shipping Across Canada

We know that surprise shipping costs can get in the way of a great cheeseboard. Our flat rates are based on real shipping costs and designed to make checkout easy and predictable. When you order from 1 to about 12 jars (or a combo with our collection boxes or other products), this is the price you'll pay in your cart. Order about 13 jars, and we'll cover the shipping for you! (this is before any promotional discounts).

British Columbia: $16
Alberta: $18
Eastern Canada (MB, SK, ON, QC): $24
Atlantic Canada (NB, NS, PE, NL): $26
Northern Canada: $30

We (usually) ship to the US, and your rates are calculated live at your checkout. Most orders are about $20-$30 for shipping.

 

August 28th, 2025 - US shipping is paused for now.

We’ve made the difficult decision to pause shipping to the US.

As of August 29, changes to the “de minimis” rule (which previously allowed US customers to receive up to $800 USD in Canadian goods duty-free, with a simplified customs clearing process) are coming into effect. We won’t get into the weeds of tariffs and trade negotiations, but this change means increased costs, higher shipping risk, and customs delays, which also means we can’t guarantee the kind of experience we want for you.

We know this is disappointing for our US fans. It is for us, too. Our team is actively looking for solutions, and we’ll keep you posted (please join our email list for updates) as things evolve. In the meantime, we’ll still be here with recipes, pairing guides, and inspiration to hold you over.

If you discovered us on a visit to Salt Spring Island and made space in your suitcase for jam on the way home, thank you. Your support means the world to us. We hope to see you again soon.

Peace, love & jam,

Melanie, and the SaltSpring Kitchen Co. team

In a jam?

If you want something for a specific day, or you can't go a week without Hot Mango Spicy Pepper Spread (us either), you might be able to find us near you. Please use our store locator to find us in hundreds of specialty shops and grocers across Canada.