Shipping policy

🚚 FREE shipping within Canada on orders $150+ after any applied discounts.

Our orders are carefully wrapped, packed, and shipped usually within 1-2 business days, up to 7-10 business days during a sale or busy holiday period. You'll get an email with tracking information when it's been shipped, and most orders arrive within 5-10 days after shipping.

Flat Rate Shipping Across Canada

We know that surprise shipping costs can get in the way of a great cheeseboard. Our flat rates are based on real shipping costs and designed to make checkout easy and predictable. When you order from 1 to about 12 jars (or a combo with our collection boxes or other products), this is the price you'll pay in your cart. Order about 13 jars, and we'll cover the shipping for you! (this is before any promotional discounts).

British Columbia: $16
Alberta: $18
Eastern Canada (MB, SK, ON, QC): $24
Atlantic Canada (NB, NS, PE, NL): $26
Northern Canada: $30

We ship to the US, and your rates are calculated live at your checkout. Most orders are about $20-$30 for shipping.

US shipping is back as of June 15th, 2026. You can expect a 10% duty, with an additional 3.5% duty on preserves, or 6.5% on hot sauces. They're calculated at checkout, and added to your order to create a pre-paid label.

Your order will ship with Canada Post, who will turn it over to the USPS at the border, and your tracking information will be updated. Please allow a day or two for this to update.

In a jam?

If you want something for a specific day, or you can't go a week without Hot Mango Spicy Pepper Spread (us either), you might be able to find us near you. Please use our store locator to find us in hundreds of specialty shops and grocers across Canada.